All posts in " SellerSmile "
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Keyword: the Extras Podcast Episode 008 – Creating a Strong Customer Service Strategy with SellerSmile

May 13, 2018

Subscribe via iTunes | Stitcher | Google PlayRecently, Tygh and Michael, founders of SellerSmile, joined us for a webinar where they broke down ways sellers can create a strong customer service campaign, including introducing us to the 3 T’s for customer service success. If you’ve had negative customer feedback, bad review issues or just need help with customer […]

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Keyword: the Extras Podcast Episode 005 – Software Tools Sellers can Use to Improve Customer Service on Amazon with Tygh Walters and Michael Melgar, SellerSmile

April 18, 2018

Subscribe via iTunes | Stitcher | Google PlayWe’re going through a comprehensive list of tools and software products that sellers can use to improve their customer service and overall Amazon business. SellerSmile founders have compiled this list from some of their favorite tools that they use to help their customers. There are no affiliate partnerships with SellerSmile and […]

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Keyword: Extras 004 Six Ways to Win Amazon Customer Service with SellerSmile

April 10, 2018

Subscribe via iTunes | Stitcher | Google PlayCustomer service is one of the first things customers will notice about your company. Amazon expects sellers to create a strong customer service strategy to match Amazon’s own goal of being customer focused. The founders of SellerSmile, Tygh Walters and Michael Melgar, will be joining us in this episode to discuss […]