All posts in " Cascadia "
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Improving Customer Service (Ep. 040)

September 22, 2017

Good customer service is key to being successful on Amazon. Customer service is one of the biggest things that customers will notice about your brand and it can set you apart from other sellers. Former Amazonian Emily Murray joins us to talk about how you can improve your own customer service.Emily’s template to respond to […]

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Ep. 030 Keyword Podcast: Amazon Handmade

May 15, 2017

Subscribe via iTunes | Sticher | Google PlayAmazon wants to be a platform for everyone and that includes people who make their own products. Things like custom woodworking, purses, jewelry and more. The popularity of Etsy proved there was demand.That’s why Amazon launched a competitor to Etsy called Amazon Handmade. It’s a marketplace for those kinds of […]

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Ep. 022 Keyword Podcast: What Is Amazon Tracking with Kelly Johnston from Cascadia

March 20, 2017

Subscribe via iTunes | Sticher | Google PlayWhat information is Amazon tracking about third party sellers? And how can you use that information to evaluate your own performance?How much do you think amazon knows about you? Probably a lot right? How much does Amazon track about it’s Third Party Sellers? More importantly, what does it do with […]