All posts in " Amazon "

Amazon Marketplace State Sales Tax with Chris McCabe, eCommerceChris

April 20, 2018

State sales tax collection is one of the biggest issues facing sellers right now. There’s a lot of choices you are forced to make. If you choose to collect and pay sales tax, you have to figure out which states you owe taxes, collect it and submit it. Sounds easy, but it’s not. It’s not […]


Keyword: the Extras Podcast Episode 005 – Software Tools Sellers can Use to Improve Customer Service on Amazon with Tygh Walters and Michael Melgar, SellerSmile

April 18, 2018

Subscribe via iTunes | Stitcher | Google PlayWe’re going through a comprehensive list of tools and software products that sellers can use to improve their customer service and overall Amazon business. SellerSmile founders have compiled this list from some of their favorite tools that they use to help their customers. There are no affiliate partnerships with SellerSmile and […]


Dealing with Product Complaints with Emily Murray, Cascadia

April 16, 2018

Everyone’s a critic. That means not everyone is going to like your product. Not everyone will think your product is a home run. Customers may think it’s a bad color. They may not like the smell. They may not understand how to use it. They may not like how it fits. These issues will likely […]


Keyword: Extras 004 Six Ways to Win Amazon Customer Service with SellerSmile

April 10, 2018

Subscribe via iTunes | Stitcher | Google PlayCustomer service is one of the first things customers will notice about your company. Amazon expects sellers to create a strong customer service strategy to match Amazon’s own goal of being customer focused. The founders of SellerSmile, Tygh Walters and Michael Melgar, will be joining us in this episode to discuss […]


Avoiding Conflicts with Amazon with Chris McCabe, eCommerceChris

April 3, 2018

Let’s say you receive a message from Amazon. They’re getting some complaints about a product you sell. Maybe it’s bedding and customers are complaining that the quality doesn’t match the description in your listing. As a seller, you have an obligation to respond to Amazon. This isn’t a formal complaint, you certainly won’t lose the […]


Manufacturer on Amazon Agreement with Peter Kearns, 180Commerce

April 1, 2018

I was recently talking with a seller who sells some sporting equipment on Amazon.They’re feeling pretty excited because they’re doing really well. They’ve put a lot of work over the past year into getting their product trademarked and Brand Registered. Now they’re looking at expanding distribution into brick and mortar, places like Target or Walmart. […]

Page 3 of 12