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Keyword: the Extras Podcast Episode 017 – The Customer Service Holiday Survival Guide: 5 Tips for a Successful Holiday Season

November 30, 2018

Subscribe via iTunes | Stitcher | Google PlayWithout a doubt, the holiday shopping season can be the most exciting and the most stressful time of the year for Amazon sellers. Managing your team and especially your customer service during this hectic time will be key to your success and sanity. Tygh Walters and Michael Melgar of SellerSmile, a customer […]

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Keyword: the Amazon Insider Podcast Episode 089 – Looking Ahead to Black Friday, Cyber Monday and Holiday Shopping 2018 with John Naughton, 180Commerce

November 20, 2018

Subscribe via iTunes | Stitcher | Google PlayBlack Friday and Cyber Monday are here. Both are just days away. Holiday shopping typically starts each year in mid-October but it’s about to really pick up until the end of the year.  John Naughton with 180Commerce talks with us about expectations, ways to manage Sponsored Products plus mistakes to avoid.This episode’s […]

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Keyword: the Amazon Insider Podcast Episode 088 – Handling Cease and Desist Letters with Chris McCabe, eCommerceChris.com and Casey Vaughn, the Vaughn Law Group

November 12, 2018

Subscribe via iTunes | Stitcher | Google PlayCease and desist letters are becoming a common practice by brands selling on Amazon. It’s likely you’ve received one. It’s important sellers know how to handle them and how to avoid them.This episode’s “Amazon insider” is Chris McCabe.>>> ecommerceChrisThis episode’s guest is Casey Vaughn, Vaughn Law Group.>>> Vaughn Law Group […]

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Keyword: the Extras Podcast Episode 016 – Webinar Q&A with Jaguar AI

November 8, 2018

Subscribe via iTunes | Stitcher | Google PlayRecently, we hosted a webinar with Jaguar AI to talk about their new product sourcing tool, Jaguar AI.  This episode is the Q&A portion from that webinar. You can get the link to the whole webinar by emailing kate@amazoninsiderpodcast.comGabe Ray is this episode’s guest on Keyword: the Amazon Insiders and […]