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Keyword: the Amazon Insider Podcast Episode 072 – Product Injury Complaints with Rachel Greer, Cascadia

May 25, 2018

Subscribe via iTunes | Stitcher | Google PlayProduct injuries can happen. Sometimes an electronic malfunctions, other times it could be a pinched finger.  It’s important to know how to investigate claims and what action needs to be taken.  Rachel Greer with Cascadia, breaks down the process sellers need to follow if they do receive an injury complaint. >>> Cascadia Seller […]

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Launching Apparel Items on Amazon with Rachel Greer, Cascadia

May 25, 2018

Socks. Pants. Shirts. Dresses. Underwear. They’re all part of the apparel category and there are thousands of options for them on Amazon. Actually, if you search “socks” on Amazon, you get 100,000 results. So, if you’re a sock seller, or pants or shirts, or any clothing item, how do you stand out? Also, how do […]

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Keyword: the Amazon Insider Podcast Episode 071 – Launching Apparel Items on Amazon with Rachel Greer, Cascadia

May 18, 2018

Subscribe via iTunes | Stitcher | Google PlayApparel items are some of the most competitive products on the Amazon Marketplace. The competition shouldn’t scare away apparel sellers. It’s still possible to launch and successfully compete in the category.  Former Amazonian Rachel Greer with Cascadia gives us strategies she uses with her own clients to help them gain […]

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Keyword: the Extras Podcast Episode 008 – Creating a Strong Customer Service Strategy with SellerSmile

May 13, 2018

Subscribe via iTunes | Stitcher | Google PlayRecently, Tygh and Michael, founders of SellerSmile, joined us for a webinar where they broke down ways sellers can create a strong customer service campaign, including introducing us to the 3 T’s for customer service success. If you’ve had negative customer feedback, bad review issues or just need help with customer […]

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Growing off Amazon with Chris McCabe, eCommerceChris

May 8, 2018

You want your business to always be growing. Growing in sales, products and marketplaces. You also need to make sure it’s growing off-Amazon too. We’re talking growing your presence on social media and your own website. In this episode, we’re talking about ways to approach social media. Getting ideas for content, plus creating engagement. The […]