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Keyword: the Amazon Insider Podcast Episode 069 – Creating Eye-catching Product Photography with Rachel Greer and David Johnson, Cascadia

April 26, 2018

Subscribe via iTunes | Stitcher | Google PlayPictures are worth a thousand words but a bad picture can cost you thousands.  Good product photos will capture shoppers’ attention, help them fully understand the product and decrease returns.  In this episode we’re talking with Rachel Greer and David Johnson from Cascadia about ways to create eye-catching photos that showcase […]

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Keyword: the Amazon Insider Podcast Episode 068 – Amazon Marketplace State Sales Tax with Chris McCabe, eCommerceChris

April 20, 2018

Subscribe via iTunes | Stitcher | Google PlayWe’re going to be talking about some updates to state sales tax collections and looking ahead to some future possibilities that could possibly resolve the situation. We’re also talking about what you need to be doing if you get an audit from a state with Chris McCabe from eCommerceChris. There’s also a […]

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Amazon Marketplace State Sales Tax with Chris McCabe, eCommerceChris

April 20, 2018

State sales tax collection is one of the biggest issues facing sellers right now. There’s a lot of choices you are forced to make. If you choose to collect and pay sales tax, you have to figure out which states you owe taxes, collect it and submit it. Sounds easy, but it’s not. It’s not […]

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Keyword: the Extras Podcast Episode 005 – Software Tools Sellers can Use to Improve Customer Service on Amazon with Tygh Walters and Michael Melgar, SellerSmile

April 18, 2018

Subscribe via iTunes | Stitcher | Google PlayWe’re going through a comprehensive list of tools and software products that sellers can use to improve their customer service and overall Amazon business. SellerSmile founders have compiled this list from some of their favorite tools that they use to help their customers. There are no affiliate partnerships with SellerSmile and […]

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Dealing with Product Complaints with Emily Murray, Cascadia

April 16, 2018

Everyone’s a critic. That means not everyone is going to like your product. Not everyone will think your product is a home run. Customers may think it’s a bad color. They may not like the smell. They may not understand how to use it. They may not like how it fits. These issues will likely […]

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Keyword: Extras 004 Six Ways to Win Amazon Customer Service with SellerSmile

April 10, 2018

Subscribe via iTunes | Stitcher | Google PlayCustomer service is one of the first things customers will notice about your company. Amazon expects sellers to create a strong customer service strategy to match Amazon’s own goal of being customer focused. The founders of SellerSmile, Tygh Walters and Michael Melgar, will be joining us in this episode to discuss […]